If the following message is displayed when attempting to reload the OS on the BlackBerry smartphone powered by Android: Open Terminal (Finder > Applications > Utilities > Terminal).Open and extract the autoloader file (note the location of the downloaded autoloader file (example: Documents, Downloads, Desktop).Follow on screen instructions as prompted.Open and extract the downloaded autoloader file (including all files and folders).Alternatively, press and hold the Volume Down while turning on your device and selecting Reboot into fastboot (when in fastboot mode, the Priv will display the BlackBerry Bootloader Menu and a purple LED while the DTEK50 and DTEK60 will display the BlackBerry Bootloader Menu with no LED ) ![]() ![]() Press and hold both the Power and Volume Down buttons for 30 seconds to boot the BlackBerry smartphone powered by Android into fastboot mode. ![]()
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